Sandra McDonald

Head of Client Services, McLarens

With experience in the technology sector, Sandra joined the professional body for insurance, the Chartered Insurance Institute (CII), in 2013 as a Regional Membership Manager, improving local communications and supporting members in their career progression. In 2017 Sandra moved to the new role of Development Manager at the CII, supporting local and regional brokers and financial planning firms across the UK to achieve Chartered status.

Sandra joined McLarens in 2019 as Head of Client Services, bringing an industry-wide experience of customer service, training and development. Sandra works across the business to support all client facing activity, with a focus on engaging with clients to develop further our customer proposition. Sandra is the host for the regular McLarens CPD Roundtables discussing hot topics with experts from across the business. Sandra mentors students at her local college and provides the college links to local businesses through the Enterprise Adviser Network.